COVID-19 broke seniors’ trust, and successful communities must repair it. Running a seniors housing business is an inherently risky proposition. As an operator, you are trusted with caring for residents and patients with complex and persistent medical, physical and psychological conditions.
COVID-19 is a wake-up call to the entire skilled nursing and LTC industry. Organizations must stay informed on legal issues related to COVID-19 and understand business practices that contribute to civil and criminal lawsuits. With knowledge in hand, best practices can be put in place to help LTC operators protect themselves from lawsuits.
CareSafely CEO Raj Shah discusses the role of technology in helping seniors and employees stay safe at skilled nursing and senior living facilities. Raj discusses the impact of COVID-19 on the daily lives of seniors and their caregivers and how digital technologies can improve safety and infection control programs.